House of Sun Privacy Policy: How We Collect, Use & Protect Your Data

Last Updated: October 10, 2024

#### 1. Introduction
Welcome to House of Sun! We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or receive SMS messages from our customer service. House of Sun operates under TEMPLE OF SOUL AND BODY INC (referred to as “House of Sun,” “we,” “us,” or “our”) and complies with California and U.S. privacy laws.

#### 2. Information We Collect
We collect personal information that you provide to us, including:

– Contact Information: Your name, email address, phone number, and mailing address.
– Transaction Data: Securely collected payment details for purchases or subscriptions.
– Usage Data: Information about how you interact with our website.

#### 3. How We Use Your Information
We use your information for the following purposes:

– Providing Services: Processing and fulfilling orders, managing accounts, and communicating about our products and services.
– Customer Support: Sending SMS notifications, including customer service updates, appointment reminders, and promotional messages (with your consent).
– Improving Services: Analyzing website performance to enhance user experience.

#### 4. SMS Messaging
With your consent, House of Sun may send customer support SMS messages to the phone number you provide. You may opt out at any time by replying “STOP” to our messages or contacting us directly. Message and data rates may apply.

#### 5. Data Sharing
We do not share your personal data with third parties except in the following cases:

– With Service Providers: Who assist in our operations under strict confidentiality agreements.
– To Comply with Legal Requirements: If required by law or to protect our rights.

Types of Personal Information Collected

At House of Sun, we prioritize transparency regarding the types of personal information we collect from our users. This includes any data that you voluntarily provide, such as contact information, demographics, and preferences related to our services.

For example, when you sign up for our wellness programs, we may gather your name, email address, and phone number to facilitate communication and ensure you receive relevant updates. Additionally, we may collect information about your interests and feedback to tailor our offerings to better suit your needs.

How We Use Your Information

Your personal information is utilized to enhance your experience with House of Sun and to provide you with personalized services. We use your data to communicate important updates, offer tailored wellness advice, and improve our service offerings based on user feedback.

For instance, if you subscribe to our newsletter, your email address will be used to send you wellness tips and promotions. Furthermore, we analyze user data to identify trends and preferences, allowing us to develop new programs that align with our clients' interests.

Data Sharing and Disclosure Practices

House of Sun is committed to protecting your privacy and will not share your personal information with third parties without your consent, except as required by law. We may disclose information to our service providers who assist us in delivering our services while ensuring they adhere to strict confidentiality agreements.

For example, if we partner with a third-party payment processor to handle transactions, your payment information will be shared solely for the purpose of processing payments. We ensure that any third parties involved in data processing are compliant with applicable privacy laws and maintain the same level of protection for your data.

Your Rights Regarding Personal Data

As a user of House of Sun, you have specific rights concerning your personal data under California and U.S. privacy laws. These rights include the ability to access, correct, or delete your personal information, as well as the right to opt-out of certain data processing activities.

For instance, if you wish to update your contact information or request the deletion of your account, you can easily do so by contacting our support team. We are dedicated to ensuring that you have control over your personal information and that your privacy preferences are respected.